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Content moderation notifications
================================

Updated 2 weeks ago

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   Overview
--------

Content moderation notifications are email notifications sent to users when content transitions from one moderation status to another. For example, when content is submitted for approval, the relevant approvers are automatically notified by email that their action is required.

How it works
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When a piece of content moves from one workflow state to another (for example, from Draft to In Review), District automatically sends an email notification to the relevant users. Notifications are sent to each user's registered email address, keeping everyone up to date on content status without needing to manually check the system.

For more on how content workflows and statuses work, see **Content workflow and statuses**.

Types of notifications
----------------------

Notifications can be triggered for a range of workflow transitions. Common examples include:

- **Ready for review:** When content you need to review has been submitted.
- **Content published:** When content you created or are tracking has been made live.
- **Content rejected:** When content has been sent back for changes.
- **Scheduled publication:** When content is scheduled to go live at a future date. See **Scheduled content transitions** for more.

> **💡 Note:** The notification types available on your site depend on how your workflows are configured. Check with your site administrator or refer to your user guide documentation for the specific rules on your site.

Managing your notifications
---------------------------

Notification preferences can be managed through your user account settings, allowing you to control which notifications you receive.

![](/storage/NUojOl2D0yu9S4I2XCur5ynqmRglDuWXIpbS79O0.png)

Edit the default notifications
------------------------------

1. In the menu, click the **Configuration** icon.
2. Hover over **Workflow** from the dropdown.
3. Select **Content Moderation Notifications**.
4. On this page, you'll see an overview of all configured notifications.
5. Click **Edit** next to the notification you want to modify and update as needed.

![](/storage/wqTcrCiSkBsq5qia5czygWISUrZ027ILI4EYiTAf.png)

Create a new notification
-------------------------

![](/storage/7Si2DKoNEgvUcE5lRHbaKcQs83EZJdfo7K4KgqB1.png)

1. In the menu, click the **Configuration** icon.
2. Hover over **Workflow** from the dropdown.
3. Select **Content Moderation Notifications**.
4. Click **+ Add notification** at the top of the page.
5. Configure the following fields:
    - **Label:** Enter a name for the notification.
    - **Workflow:** Select the workflow this notification applies to.
    - **Transitions:** Select the transition that will trigger this notification.
    - **Roles:** Select the user roles that should receive the notification.
    - **Email the author:** Toggle on to also notify the content author.
    - **Disable the site email address:** Toggle on to prevent notifications being sent to the site's default email address.
    - **Adhoc Email Addresses:** Add specific email addresses to receive this notification.
    - **Email Subject:** Write the subject line using Twig templating code.
    - **Email Body:** Write the notification email body using the WYSIWYG editor. For help, see **Using the WYSIWYG editor**.
    - **Text Format:** Select the preferred text format for the email body.
6. Click **Create Notification** to save.

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Related articles
----------------

- **Content workflow and statuses** — Understanding statuses and transitions
- **Configure content workflows** — Creating and editing workflows
- **Scheduled content transitions** — Automating status changes at a set time
- **Using the WYSIWYG editor** — For formatting the notification email body

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