Confirmations, notifications and spam | Doghouse SaaS Knowledge Base [Skip to content](#main) [ ![Doghouse SaaS Knowledge Base](/storage/branding/01M3N8PQ7PSDNQBBKKJM6XGW03.svg) ](https://nginx.deploy-lagoon-production.districtcms-docs.dh1.amazee.io) [Product documentation](/articles) [Roadmap](/roadmap) Toggle navigation [Product documentation](/articles) [Roadmap](/roadmap) 1. [Home](/) › 2. [Product documentation](/articles) › 3. [Forms](/articles?category=8) › 4. Confirmations, notifications and spam Confirmations, notifications and spam ===================================== Updated 5 days ago · 3 min read Search Search Overview -------- Pressing Submit should do two things: tell the person it worked, and tell your team it arrived. Both are set on the **Settings** tab of the form, and neither happens by accident. > **⚠️ Important:** This is an administrator's job. Content editors have no form permissions, so they cannot reach these screens. --- What the visitor sees --------------------- 1. Open the form and go to **Settings**. 2. Open the **Confirmation** sub-tab. 3. Choose how to confirm: a message on the same page, a separate confirmation page, or sending them to another address. 4. Write the message, then press **Save**. ![The Confirmation sub-tab of a form, with the seven Confirmation type options outlined in red.](/storage/RE8JepRet1H4GkYt8OtJYzJDWcdEsgyx86QG53eG.png) > **💡 Tip:** Say what happens next, not just that it worked. *Thank you, we will reply within five working days* prevents more phone calls than *Your submission has been received*. --- Telling your team ----------------- A form does not email anyone until you add an email to it. 1. On the **Settings** tab, open **Emails / Handlers**. 2. Press **Add email**. 3. Set who it goes to in the **To** field. 4. Set the subject and the message. Both can include the answers people gave. 5. Press **Save**. ![The Emails / Handlers sub-tab of the Contact form, with its Email confirmation and Email notification outlined in red.](/storage/dpFiwfzDdT0QOSJQk1fWmm9vPOXymODeMgZo1xOO.png) > **⚠️ Important:** Check this on any form you inherit. On this site the **Contact** form has two emails set up, a confirmation to the sender and a notification to the site, and **Enquiry** has none, so submissions to the second one are stored and nobody is told they arrived. > **💡 Note:** You can add more than one email, for example one to the team and one back to the person who filled the form in. Each is a separate entry on this screen. --- Keeping spam out ---------------- A public form attracts automated submissions. Two protections are available on this site. Protection How it works CAPTCHA Added to a form as an element, like a question. The visitor has to pass a challenge. Honeypot A hidden field people never see. Automated submissions fill it in and are rejected. Neither form on this site carries a CAPTCHA element yet. Once added, it shows on the **Build** tab like any other question. > **ℹ️ Info:** What the visitor actually sees depends on the **Challenge type** chosen when the element was added. The only challenge installed on this site is **Math**, a simple sum the visitor answers, and it is also the site-wide default. ### Adding a CAPTCHA ![The Add CAPTCHA element panel open beside the Build tab, with its Challenge type set to Default challenge type outlined in red.](/storage/70Hpweb2u0bkGm3gdEgtcmSmfYvp0Npwk5twuZAj.png) 1. On the form's **Build** tab, press **Add element**. 2. Type *CAPTCHA* into **Filter by element name**, or find it under **Advanced elements**. 3. Press **Add element** beside it. 4. Choose a **Challenge type**, or leave it on **Default challenge type** to use the site-wide setting. 5. Press **Save**. ### Turning honeypot on or off Unlike CAPTCHA, honeypot is not an element you add to the Build tab. It is a single switch on the form's own settings. 1. On the form's **Settings** tab, stay on **General** and open **Third party settings**, then **Honeypot**. 2. Tick or untick **Protect \[form name\] with Honeypot**. 3. Press **Save**. > **⚠️ Important:** A separate, site-wide Honeypot screen under Configuration also exists, but it governs Drupal's own forms, such as login and comments, not the forms covered by this article. For a form on this site, the Third party settings checkbox is the one that matters. Related articles ------------------ - [ Forms on your site → ](/articles/forms-on-your-site) - [ Building a form → ](/articles/building-a-form) - [ Reading and exporting form submissions → ](/articles/reading-and-exporting-form-submissions) - [ Testing a form safely → ](/articles/testing-a-form-safely) Was this article helpful? ------------------------- Your feedback helps us prioritise what to rewrite. Yes No [ Back to Forms ](/articles?category=8) On this page **Need additional help?** Submit a support request through the [**support portal** ](https://doghouse.atlassian.net/servicedesk/customer/portals)or email © 2026 [Doghouse SaaS](https://doghouse.agency) [Glossary](/articles/glossary)